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Betty Furness
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“If consumers are asked to make greater sacrifices than industry, this country is going to have its greatest shortage of all — a shortage of consumers.”
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“The consumer game is tougher than pro football and more conniving than chess. One side [industry] invents the rules and the other side [consumers] is left to guess what they are.”
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“If American industry continues to sow contempt for the consumer, it will reap contempt from the consumer.”
Betty Furness, U.S. actor, consumer advocate, current affairs commentator
(1916 - 1994)
Full name: Elizabeth Mary Furness.