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Mary Gail Biebel

  • The most important thing a leader must keep in mind during the decision making process is the distinction between compliance (getting people to act) and commitment (getting people to want to act). The command approach gets people to act while the consultative or delegative approach can inspire them to want to act.

    • Mary Gail Biebel,
    • in Delorese Ambrose, Leadership: The Journey Inward ()

Mary Gail Biebel, U.S. organization development consultant