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Phyllis Mindell

  • As you progress up the career ladder, you invest ever greater portions of the day communicating. The Harvard Business Review schedule for a typical woman leader suggests that her day is roughly divided into: 20 percent reading, 20 percent writing (dictating and word processing), 40 percent formal presentations (she's also listening and speaking informally during these presentations), 30 percent in informal meetings (at which she speaks and listens while sitting). These figures add up to more than 100 percent because the communications overlap.

Phyllis Mindell, U.S. writer, communication expert, educator