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Delegation
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“When I put out to sea, I do not offer advice to the skipper about the management of the ship.”
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“Delegation is necessary and risky. People will do things differently. Your instructions will probably be misunderstood. What you say is likely to be different from what they hear.”
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“A woman's sense of competence and her good reputation within the company have been grounded in her firsthand accomplishments. The modus operandi that built her success cannot sustain it in her new managerial position. She must learn new ways of working through others whose competence reflects upon her.”
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“I don't keep a dog and bark myself.”
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“Being able to do everything in the business doesn't necessarily mean you should do everything.”
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“You run a major risk when you assume that you alone have all the answers: You don't, and that's okay. You don't have to be afraid to admit there are certain things you either don't like to do or aren't any good at. You reach a goal by covering all your bases, and you cover all your bases by hiring good people.”
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“... generous delegation of challenging work is the key to developing good manager/staff relationships.”
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“Never learn to do anything. If you don't learn you'll always find someone else to do it for you.”
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“Delegation of authority requires a tremendous amount of trust. Perhaps that is why there are so many confused employees, because there are so many fearful people at the top. If leaders operate out of fear, they cannot delegate. A leader who does not delegate will end up with a group of yes people who will ultimately lead to his or her demise. Leaders must share information and the subsequent authority that goes with it. This way they can empower others to do the right thing in ways that will offer fulfillment, not only on an individual level, but on a global basis as well. To grant authority is to leverage one's gifts.”