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Barbara Steinberg Smalley
“Just as managers must allow themselves to fail, so should they allow — even encourage — their subordinates to do so. Not to say that repeated mistakes are acceptable, but if your employees fear failure, they will never takes risks, never learn from their mistakes, and never do their best work.”
“... studies indicate that the average manager is interrupted every eight minutes!”
“... the average executive wastes forty-five minutes each day searching for something lost on a desk, according to Executive Female magazine.”
“The very instrument that was supposed to be the greatest time-saver in our history has turned into the biggest time-waster. The telephone causes more interruption and generates more stress than anything else in our business environment.”