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Nancy Loughridge
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“The terms 'lady' and 'woman' are often misused. The word 'lady' is usually used only by a person of inferior station to the woman in question. A secretary announcing a caller to her boss would say, 'There's a lady here to see you.' A salesgirl referring a customer to another clerk would say, 'This lady would like to see our evening purses.' A man, speaking of his wife, refers to her as a 'woman' — he would, however speak of her as a 'lady' in front of servants or salespeople. A woman, likewise, refers to herself as a 'lady' only in front of persons of lower station; to her friends, she is a 'woman.'”